Filmed with exclusive access across the course of a year, this series takes viewers behind the scenes at M&S as they strive to retain their place in the nations hearts as Britain’s favourite retailer.
Industry insiders, retail experts and former employees reveal the secrets of the the world's biggest furniture seller, IKEA: the tricks they use to get customers to spend, and how the massive maze-like warehouses are designed to keep people there for hours.
The story, practices, and controversies behind the world's largest retailer.
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